Privacy Notice

This Privacy Notice explains how PIQIT Platforms Private Limited (“PIQIT”, “we”, “us” or “our”) collects, uses, stores, discloses and otherwise processes personal information when you visit piqit.in, contact us, submit an enquiry or interact with our services, platforms, content or business communications (collectively, the “Services”).

PIQIT helps fashion and lifestyle brands with activities that may include research, design and product development, sourcing, product photography and digital content, product listings, e-commerce and marketplace operations, and related commerce services. The specific Services you use will determine what information we process.

If you have questions about this Notice or your personal information, contact us at hello@piqit.in. If you do not agree with this Notice, please do not submit personal information through our website or use the relevant Services.

1. What information do we collect?

Personal information you provide

We collect information that you choose to provide when you submit a form, contact us, request a meeting, ask about our Services, communicate with our team, or otherwise interact with PIQIT.

Depending on your interaction, this information may include:

• Name, business email address, telephone number and job title.
• Company or brand name, business sector, location and other professional details.
• Information about your enquiry, project, requirements, budget or preferred Services that you choose to share.
• The contents of messages, correspondence, feedback and other information you send us.
• Information you provide when participating in business meetings, events, campaigns or other activities.
• Any other information you voluntarily provide through our website or business communications.

Please provide accurate information and update us if it changes. Do not submit personal information about another person unless you are authorised to do so.

Information collected automatically

When you visit or use our website, certain technical information may be collected automatically. Depending on the website configuration and tools in use, this may include:

• Internet Protocol (IP) address and approximate location derived from it.
• Browser type, device characteristics, operating system and language settings.
• Pages viewed, referring and exit URLs, date and time of access, and interactions with website features.
• Website performance, diagnostic, security and usage information.
• Cookie identifiers and similar online identifiers.

We may use this information to operate and secure the website, understand how it is used, troubleshoot issues and improve its performance.

Information from other sources

Where appropriate and lawful, we may receive business contact or professional information from publicly available sources, social media platforms, event organisers, referral partners, service providers or other business contacts. We will handle such information in accordance with this Notice and applicable law.

Sensitive personal information

PIQIT does not intend for its general website enquiry forms to collect sensitive personal information. Please do not submit sensitive personal information unless it is specifically requested for a lawful purpose and appropriate safeguards are in place.

2. How do we process your information?

We may process personal information for the following purposes, as applicable to your interaction with PIQIT:

• Responding to enquiries: to reply to your questions, arrange meetings, understand your requirements and follow up on requests.
• Business development: to assess whether our design, sourcing, content, e-commerce, marketplace or other Services may be relevant to your business.
• Providing Services: to manage client relationships, deliver agreed work, coordinate projects and communicate about service delivery where you or your organisation engage PIQIT.
• Operating and improving our website: to maintain functionality, understand usage, diagnose errors and improve the user experience.
• Communications and marketing: to send relevant business updates, event information or marketing communications where permitted by law and, where required, with your consent. You can opt out of marketing communications at any time.
• Security and fraud prevention: to protect our website, systems, personnel, clients and business from misuse, fraud and security incidents.
• Legal and compliance purposes: to comply with applicable laws, respond to lawful requests, establish or defend legal claims, and enforce our agreements.
• Other purposes: for another purpose explained when the information is collected or where otherwise permitted by applicable law.

We will process personal information only where we have an appropriate legal basis under applicable law. Depending on the circumstances, this may include your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, or another lawful basis available to PIQIT.

3. When and with whom do we share your personal information?

PIQIT does not share personal information indiscriminately. Where necessary for the purposes described in this Notice and subject to applicable law, we may disclose information to:

• Service providers: vendors supporting website hosting, information technology, analytics, communications, customer relationship management, security, storage or other business operations.
• Professional advisers: lawyers, auditors, accountants, insurers and other advisers who need the information for their professional services.
• Business partners and delivery partners: relevant partners involved in providing a Service or responding to a business request, where sharing is appropriate and lawful.
• PIQIT group entities or affiliates: where such entities exist and access is necessary for the purposes described in this Notice.
• Authorities and other parties: where required by law, legal process, a valid government request, or where disclosure is reasonably necessary to protect rights, safety, property or security.
• Business transactions: in connection with a proposed or completed merger, restructuring, financing, acquisition or sale of all or part of our business, subject to appropriate safeguards and applicable law.

We may also share information with your direction or with your consent, where required.

4. Cookies and other tracking technologies

Our website may use cookies and similar technologies, such as pixels, tags or local storage, to support website functionality, remember preferences, protect the website, measure performance and understand visitor interactions.

Some cookies may be necessary for the website to operate. Other cookies or tracking technologies, including analytics or advertising technologies, should be used in accordance with applicable consent and privacy requirements.

You may be able to control cookies through your browser settings or through a cookie preference tool provided on the website. Disabling certain cookies may affect website functionality. Where required by law, we will seek consent before using non-essential cookies or similar technologies.

5. Social media and third-party links

Our website or communications may include links to third-party websites, social media pages, scheduling tools or other services. If you choose to interact with those services, the relevant third party may collect information about you under its own privacy notice and terms.

PIQIT does not control the privacy practices of third-party services that it does not operate. We encourage you to review their privacy notices before providing personal information.

6. Is your information transferred internationally?

PIQIT or its service providers may process or store personal information in countries other than the country where you are located, depending on the systems and service providers used to operate the website and provide the Services.

Where personal information is transferred internationally, PIQIT will take steps required by applicable law to protect it, which may include using appropriate contractual, organisational or other safeguards.

7. How long do we keep your information?

We retain personal information only for as long as reasonably necessary for the purposes described in this Notice, including responding to enquiries, managing business relationships, providing Services, maintaining records, resolving disputes, protecting our business and meeting legal or regulatory requirements.

The appropriate retention period may vary depending on the type of information, the nature of the relationship, the purpose for which it was collected and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymise it or securely restrict it, unless retention is required or permitted by law. Information may remain in routine backup systems for a limited period before it is securely overwritten or deleted.

8. Do we collect information from minors?

PIQIT’s website and business Services are intended for business users and are not directed at children. We do not knowingly collect personal information directly from children through our general website enquiry process.

If we learn that personal information has been collected from a child in circumstances where it should not have been collected, we will assess the situation and take appropriate steps in accordance with applicable law, which may include deleting the information.

If you believe a child has provided personal information to PIQIT, contact hello@piqit.in.

9. What are your privacy rights?

Depending on your location and the laws that apply to the processing of your personal information, you may have rights to:

• Request confirmation of whether we process your personal information and request access to it.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion or erasure of personal information in certain circumstances.
• Request restriction of, or object to, certain processing.
• Request a copy of certain information in a portable format, where applicable.
• Withdraw consent where processing is based on consent. Withdrawal does not affect processing carried out lawfully before withdrawal.
• Opt out of marketing communications at any time.
• Lodge a complaint with a competent data protection authority, where applicable.

These rights are subject to applicable law and may not apply in every circumstance. We may need to verify your identity and request additional information to process a privacy request. We will respond within the period required by applicable law.

To exercise a right or ask a question, email hello@piqit.in with the subject line “Privacy Request”. Please do not include passwords or unnecessary sensitive information in your request.

10. Do-Not-Track controls

Some browsers offer a “Do Not Track” setting. Because there is no universally adopted standard for responding to all such signals, our website may not respond to every Do Not Track signal. Where legally required, we will honour applicable browser-based or other privacy preference signals.

11. Updates to this Notice

We may update this Privacy Notice from time to time to reflect changes in our Services, information practices, technology or legal requirements. When we make changes, we will update the “Last updated” date above. If a change is material, we may provide additional notice where required by law.

We encourage you to review this Notice periodically.

12. How can you contact us about this Notice?

For questions, comments or concerns about this Privacy Notice or PIQIT’s handling of personal information, contact:

PIQIT Platforms Private Limited
Website: https://piqit.in
Email: hello@piqit.in

13. How can you review, update or delete your information?

You can request access to, correction of, or deletion of personal information that PIQIT holds about you, subject to applicable law and any lawful retention requirements.

To submit a request, email hello@piqit.in with the subject line “Privacy Request”. Please describe your request and provide enough information for us to identify the relevant records. We may ask for reasonable verification before acting on a request.

We will review and respond to requests in accordance with applicable law. We may retain certain information where required or permitted for legal compliance, recordkeeping, dispute resolution, security or the establishment, exercise or defence of legal claims.